Getting started
Learn how CareerCoach works for new users, from creating your account to completing your first coaching session.
- Student onboarding checklist
- Coach onboarding checklist
- Understanding dashboards and roles
CareerCoach Help Center
Find answers, fix issues, and learn how to get the best out of CareerCoach as a student or coach.
Tip: Start with the quick guides below before raising a support ticket.
Student help
Stuck on subjects, feedback, or progress tracking? Explore guides focused on the student experience in CareerCoach.
- Viewing subject roadmap and tasks
- How feedback from your coach works
- Fixing common login and access issues
Coach help
Manage students, share structured feedback, and track progress without getting lost in the UI.
- Viewing your active students list
- Adding feedback and next‑step plans
- Best practices for weekly reviews
Account & security
Keep your CareerCoach account safe and up to date while you focus on learning and mentoring.
- Updating profile information
- Managing login and device access
- Reporting suspicious activity
Report a problem
If something is broken or you see an error on any page, share a short description and screenshot so the team can fix it quickly.
Request a feature
Have an idea that would make CareerCoach more useful for students or coaches? Suggest it and it may be added to the roadmap.
Contact support
For account issues or urgent help, reach out to support and include your registered email and role (student or coach).
Quick FAQs
Is CareerCoach free for students?
CareerCoach can start with a free learning plan. If premium features are enabled later, you will see clear pricing and upgrade options inside the app.
How do I track my progress?
Your dashboard shows subjects, current status, and coach feedback so you can see what to focus on this week instead of feeling overloaded.
Can a coach handle multiple students?
Yes, coaches can see all active students in one place and quickly jump into each profile to add feedback or update progress.